Privacy Policy

Step One Behavioral & Residential

Our Commitment to Your Privacy

Privacy Policy Step One Behavioral & Residential is committed to protecting your privacy and safeguarding your personal and health information. As a nonprofit behavioral health provider, we comply with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA)

Information We May Collect

We may collect limited personal information when you interact with our website, including:

  • Name, phone number, email address

  • Information submitted through contact, admissions, or insurance verification forms

  • Technical data such as IP address, browser type, and pages visited

We do not require you to submit protected health information (PHI) to browse our website.

How Information Is Used

Information collected through this website is used to:

  • Respond to inquiries and requests for services

  • Coordinate admissions or provide requested information

  • Improve website functionality and user experience

  • Meet legal, regulatory, and compliance obligations

We do not sell or share personal information for marketing purposes.

HIPAA & Protected Health Information (PHI)

Any protected health information shared with Step One Behavioral & Residential outside of this website (such as during admissions, treatment, or care coordination) is handled in accordance with HIPAA and Arizona state law. PHI is used only for treatment, payment, and healthcare operations unless otherwise authorized by you or required by law.

Website Forms & Security

While we take reasonable steps to protect information submitted through our website, online communications may not always be secure. Please do not submit highly sensitive medical or emergency information through website forms.

If you are experiencing a medical or mental health emergency, call 911 or seek immediate local assistance.

Your Rights

Depending on your relationship with our organization, you may have the right to:

  • Request access to your health records

  • Request corrections to your information

  • Receive a copy of our full Notice of Privacy Practices

  • Ask questions or file a privacy-related concern

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Email: webmaster@steponebr.org
Organization: Step One Behavioral & Residential

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with the revised effective date.

Effective Date: 1/29/2026