Admissions accepts calls from families, hospitals & referring professionals

Contact Step One Behavioral & Residential in Phoenix, Arizona

One call reaches a real person who has had this conversation many times before. There is nothing you can say that will surprise them.

Reach the Team

Call, and You Get a Person, Not a Queue

Whether you are seeking treatment for yourself, calling for someone you love, or referring a patient, the admissions team is the place to start. They can answer questions about the program, walk through cost and the Recovery Access Sponsorship Program, and tell you honestly whether Step One is the right fit.
How to Reach Us
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Address

2932 N. 14th Street Phoenix, AZ 85014

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Working Hours

Mon - Fri: 8:00 AM - 5:00 PM
Sat & Sun: Closed

Request Information About Treatment

Verify Insurance Coverage

Worried About Coverage. Start Here.
If your first question is about how to pay, you can verify insurance coverage and learn about private pay and the Recovery Access Sponsorship Program. Cost should not be the reason you do not call.

Frequently Asked Questions

What is residential addiction treatment?

Residential addiction treatment is a structured, live-in recovery program where individuals receive 24-hour support while focusing on sobriety, mental health stabilization, and rebuilding life skills. Programs typically include therapy, recovery education, peer support, and relapse prevention planning.
Residential treatment programs typically last 30 to 90 days, depending on a person’s clinical needs, substance use history, and recovery progress. Some individuals continue with outpatient treatment or sober living after completing residential care to maintain long-term recovery.
Yes, we accept patients from across the country, and our team will help coordinate out-of-state admissions.

Step One Behavioral & Residential provides treatment for individuals struggling with:

  • Alcohol addiction

  • Opioid addiction (including fentanyl and heroin)

  • Methamphetamine addiction

  • Prescription drug misuse

  • Co-occurring mental health conditions

Treatment plans are individualized to address each person’s recovery needs.

Yes. Step One Behavioral & Residential works with insurance providers and private pay clients. Insurance credentialing may take time after opening, but our admissions team can verify benefits and discuss payment options.
Yes. Many individuals choose private pay treatment to start recovery immediately without waiting for insurance approval. Step One Behavioral & Residential offers competitive private pay rates and may offer scholarships when available.

A typical day in residential treatment may include:

  • Morning recovery groups

  • Individual therapy sessions

  • Educational classes about addiction and relapse prevention

  • Peer recovery support meetings

  • Life-skills and work therapy programs

  • Evening reflection or recovery meetings

This structure helps individuals build healthy routines and accountability.

Yes. Family support can be an important part of long-term recovery. Many treatment programs encourage family involvement through education, communication, and support resources designed to strengthen relationships and recovery outcomes.

Most residential treatment programs recommend bringing:

  • Comfortable clothing

  • Personal hygiene items

  • Prescription medications (approved by staff)

  • Identification and insurance information

Certain items such as drugs, alcohol, and weapons are not permitted to ensure a safe recovery environment.

Admission usually begins with a confidential assessment to understand your treatment needs. After the assessment, the admissions team can review program availability, insurance or payment options, and schedule an intake date.

You can contact Step One Behavioral & Residential directly to start the admissions process.

Contact Our Phoenix Addiction Treatment Center

Contact Step One Behavioral & Residential in Phoenix, Arizona for admissions support, treatment referrals, insurance questions, or general inquiries. Our team is here to help individuals and families access the addiction treatment and behavioral health services they need.

CALL (602) 247-8505

Contact Step One Behavioral & Residential

If you or a loved one is seeking addiction treatment in Phoenix, our admissions team is available to answer questions and help guide you through the next steps. We can assist with treatment program information, private pay information, financing, referrals, and admissions support.

Request Information About Treatment

Complete the form below and a member of our admissions team will contact you to discuss treatment options, insurance verification, or referral information.

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Frequently Asked Questions

What is residential addiction treatment?

Residential addiction treatment is a structured, live-in recovery program where individuals receive 24-hour support while focusing on sobriety, mental health stabilization, and rebuilding life skills. Programs typically include therapy, recovery education, peer support, and relapse prevention planning.

How long does residential treatment for addiction last?

Residential treatment programs typically last 30 to 90 days, depending on a person’s clinical needs, substance use history, and recovery progress. Some individuals continue with outpatient treatment or sober living after completing residential care to maintain long-term recovery.

Do you accept out-of-state patients?

Yes, we accept patients from across the country, and our team will help coordinate out-of-state admissions.

What types of addiction does your program treat?

Step One Behavioral & Residential provides treatment for individuals struggling with:
  • Alcohol addiction
  • Opioid addiction (including fentanyl and heroin)
  • Methamphetamine addiction
  • Prescription drug misuse
  • Co-occurring mental health conditions
Treatment plans are individualized to address each person’s recovery needs.

Do you accept insurance for addiction treatment?

Yes. Step One Behavioral & Residential works with insurance providers and private pay clients. Insurance credentialing may take time after opening, but our admissions team can verify benefits and discuss payment options.

Do you offer private pay addiction treatment options?

Yes. Many individuals choose private pay treatment to start recovery immediately without waiting for insurance approval. Step One Behavioral & Residential offers competitive private pay rates and may offer scholarships when available.

What happens during a typical day in residential treatment?

A typical day in residential treatment may include:
  • Morning recovery groups
  • Individual therapy sessions
  • Educational classes about addiction and relapse prevention
  • Peer recovery support meetings
  • Life-skills and work therapy programs
  • Evening reflection or recovery meetings
This structure helps individuals build healthy routines and accountability.

Can family members be involved in the recovery process?

Yes. Family support can be an important part of long-term recovery. Many treatment programs encourage family involvement through education, communication, and support resources designed to strengthen relationships and recovery outcomes.

What should I bring to residential treatment?

Most residential treatment programs recommend bringing:
  • Comfortable clothing
  • Personal hygiene items
  • Prescription medications (approved by staff)
  • Identification and insurance information
Certain items such as drugs, alcohol, and weapons are not permitted to ensure a safe recovery environment.

How do I get admitted to residential treatment in Phoenix?

Admission usually begins with a confidential assessment to understand your treatment needs. After the assessment, the admissions team can review program availability, insurance or payment options, and schedule an intake date. You can contact Step One Behavioral & Residential directly to start the admissions process.

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