If you or a loved one is seeking addiction treatment in Phoenix, our admissions team is available to answer questions and help guide you through the next steps. We can assist with treatment program information, private pay information, financing, referrals, and admissions support.
(602) 943-2587
Mon - Fri: 8:00 AM - 5:00 PM
Sat & Sun: ClosedAdmissions Line: 24/7 (for urgent inquiries)
Frequently Asked Questions
Residential addiction treatment is a structured, live-in recovery program where individuals receive 24-hour support while focusing on sobriety, mental health stabilization, and rebuilding life skills. Programs typically include therapy, recovery education, peer support, and relapse prevention planning.
Residential treatment programs typically last 30 to 90 days, depending on a person’s clinical needs, substance use history, and recovery progress. Some individuals continue with outpatient treatment or sober living after completing residential care to maintain long-term recovery.
Yes, we accept patients from across the country, and our team will help coordinate out-of-state admissions.
Step One Behavioral & Residential provides treatment for individuals struggling with:
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Alcohol addiction
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Opioid addiction (including fentanyl and heroin)
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Methamphetamine addiction
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Prescription drug misuse
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Co-occurring mental health conditions
Treatment plans are individualized to address each person’s recovery needs.
Yes. Step One Behavioral & Residential works with insurance providers and private pay clients. Insurance credentialing may take time after opening, but our admissions team can verify benefits and discuss payment options.
Yes. Many individuals choose private pay treatment to start recovery immediately without waiting for insurance approval. Step One Behavioral & Residential offers competitive private pay rates and may offer scholarships when available.
A typical day in residential treatment may include:
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Morning recovery groups
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Individual therapy sessions
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Educational classes about addiction and relapse prevention
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Peer recovery support meetings
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Life-skills and work therapy programs
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Evening reflection or recovery meetings
This structure helps individuals build healthy routines and accountability.
Yes. Family support can be an important part of long-term recovery. Many treatment programs encourage family involvement through education, communication, and support resources designed to strengthen relationships and recovery outcomes.
Most residential treatment programs recommend bringing:
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Comfortable clothing
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Personal hygiene items
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Prescription medications (approved by staff)
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Identification and insurance information
Certain items such as drugs, alcohol, and weapons are not permitted to ensure a safe recovery environment.
Admission usually begins with a confidential assessment to understand your treatment needs. After the assessment, the admissions team can review program availability, insurance or payment options, and schedule an intake date.
You can contact Step One Behavioral & Residential directly to start the admissions process.