Insurance We Accept and How to Verify Benefits

Verify Insurance Coverage for Treatment at Step One in Phoenix, Arizona

Find out what is covered before you talk yourself out of getting help.

INSURANCE UPDATE

AHCCCS-Approved Provider, Now Accepting AIHP Members

Step One Behavioral is an AHCCCS-approved provider and now accepts American Indian Health Program (AIHP) members. Our admissions team can verify your benefits, explain your coverage, and help you understand your treatment options before you begin.

Magellan

EverNorth / Cigna

Humana Behavioral Health

Aetna

Optum

Carelon

How to Verify

One Conversation Tells You Where You Stand

You can verify insurance coverage by reaching out to the admissions team with your insurance information, or by submitting the verification form. The team reviews your coverage and explains what it means in plain language, including private pay and the Recovery Access Sponsorship Program if coverage falls short.

Contact Admissions

Insurance Plans We Accept

Step One Behavioral works with many Medicaid and commercial insurance plans. Contact our admissions team to verify your coverage and discuss your treatment options.

In-network contracts are in progress with the following AHCCCS health plans:

AHCCCS Medicaid Plans

In-network contracts are in progress with the following AHCCCS health plans:

The Belief in the Way

Do Not Decide You Cannot Afford It Before You Have the Facts

A lot of men never call because they have already convinced themselves the answer about money is no. The truth is that coverage and cost are more workable than most people assume, especially at a nonprofit with a sponsorship program built for exactly this concern. The only way to know your real options is to ask.

Verify Insurance

At Step One Behavioral & Residential, we believe cost should never be the barrier that keeps someone from getting help. We work with a wide range of AHCCCS Medicaid plans, commercial insurance providers, and out-of-network PPO plans to make residential treatment, care as accessible as possible.

CALL (602) 247-8505 Start Admissions

Fast Insurance Verification

Our admissions team can verify your benefits and explain your options in as little as 10-15 minutes.

What This Means for You

Help understanding your mental health & SUD benefits
Support with pre-authorizations when needed
Clear information about copays, deductibles, and out-of-pocket costs

Private · Confidential · No Obligation

PPO Insurance Verification for Residential Treatment

Many PPO plans may include out-of-network benefits for residential addiction treatment. Step One Behavioral & Residential can review your coverage options confidentially and help you understand possible benefits, authorization requirements, and private-pay options before admission. Verify PPO Benefits Call Admissions Help for yourself or a loved one · Admissions: (602) 247-8505 Arizona Licensed BHRF

Licensed residential behavioral health care in Phoenix, Arizona.

LegitScript Certified

Certified for addiction treatment advertising and online compliance.

51 Residential Beds

Structured residential support for adults with substance use and co-occurring needs.

PPO Plans We Can Help Review

Our admissions team may be able to verify available out-of-network benefits for many private PPO plans, including: Aetna BlueCross BlueShield UnitedHealthcare Anthem Optum UMR GEHA Highmark Horizon BCBS Other Private PPO Plans

How Verification Works

Submit the confidential form or call admissions.
Our team reviews your PPO coverage information.
We explain possible out-of-network benefits, private-pay options, and next steps.
If residential treatment is appropriate, we help coordinate the admissions process.

Start Confidential Verification Insurance company names are listed for informational purposes only. Step One Behavioral & Residential may not be contracted as an in-network provider with all plans listed. Out-of-network benefits, authorization requirements, eligibility, reimbursement, and patient responsibility vary by individual policy and are not guaranteed. Verification of benefits is not a guarantee of payment or admission.

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Out-of-Network (OON) PPO Benefits

Even if we are not in-network with your plan today, you may still have out-of-network (OON) benefits that can significantly reduce your cost of treatment.

We verify your OON benefits and explain your options.
We can provide a detailed superbill or submit OON claims when appropriate.
You may receive reimbursement directly from your insurance plan.

Many PPO plans offer strong out-of-network coverage for behavioral health and substance use treatment, especially when in-network options are limited.