Admissions accepts calls from families, hospitals & referring professionals

Nonprofit BHRF · Phoenix, Arizona

Nonprofit Men's Residential Addiction and Mental Health Treatment in Phoenix, Arizona

A licensed behavioral health residential facility for men who have detoxed before and watched it slip away. Getting clean was never the hard part. Staying that way is, and that is what Step One is built for.

Residential Beds
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Years of service
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Nonprofit, Mission-Run
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Adult Residential Care
Men 0 +
About Step One Behavioral & Residential

Welcome

A Nonprofit Built for Men Who Are Done Starting Over

Step One Behavioral & Residential is a licensed Behavioral Health Residential Facility in Phoenix, Arizona, serving adult men eighteen and older. The program runs around the clock across 51 beds and combines supervised residential care, individual and group counseling, case management, and nursing oversight into a daily structure built to hold past the first sober week.

For more than twenty-three years, beginning as a halfway house for men facing homelessness and addiction, this organization has done one thing well: help men build a recovery that is still standing after they leave.

Supervised residential

Individual & group counseling

Case management

Nursing oversight

Why Men Choose Step One

Cost Should Not Decide Who Gets to Recover

Step One is a nonprofit, and that decides who gets through the door. Through the Recovery Access Sponsorship Program, the organization works to keep treatment within reach for men who would be turned away anywhere that treats a bed like a product.

Success here is not a discharge date. It means back to work, back to family, and back into stable housing, because Step One was built by people who needed it to exist.

A Mission Before a Margin

As a nonprofit, every decision starts with what a man needs to recover — not what a bed can be sold for.

Recovery Access Sponsorship Program

A standing effort to keep the door open for men who would otherwise be priced out of treatment entirely.

Success Beyond the Discharge Date

Back to work, back to family, back into stable housing — because Step One was built by people who needed it to exist.

NOW ACCEPTING

Admissions for Residential Treatment

Our admissions team is currently accepting new patients for residential treatment and is available to help you verify insurance and begin the admissions process.

Magellan

EverNorth / Cigna

Humana Behavioral Health

Aetna

Optum

Carelon

Insurance Plans We Accept

We work with many Medicaid and commercial insurance plans. Verify your coverage with our admissions team.

In-network contracts are in progress with the following AHCCCS health plans:

Testimonials

What Our Clients Say

Clinical Authority

This Is Why the Work Holds Up

Structure without clinical depth is just supervision, and supervision does not change why a person uses. Step One pairs its residential environment with licensed clinical leadership, including Clinical Director James McCreary, LPC, and Medical Director Dr. Will Heise, supported by on-staff nursing.

Treatment draws on established, evidence-based methods, including Cognitive Behavioral Therapy, Dialectical Behavior Therapy, Motivational Interviewing, and the Living in Balance curriculum. These are the working tools the team uses to help a man understand what drives his use and what to do when the pressure returns.

Shelby Lee
Shelby Lee

President

Shelby Lee. During his tenure at Step One, has balanced professional growth with personal milestones, getting married and welcoming his son, Kholby.
James McCreary LPC
James McCreary, LPC

Clinical Director (LPC)

James is an accomplished Mental Health Director and Licensed Professional Counselor (LPC) with a Master’s degree in clinical psychology.
Medical Director
Dr. Will Heise

Medical Director

Board-certified in Addiction Medicine and Medical Toxicology, Dr. Heise provides clinical leadership, quality assurance, and evidence-based care practices to support sustained recovery.

Evidence-based modalities

Cognitive Behavioral Therapy

Dialectical Behavior Therapy

Motivational Interviewing

Living in Balance

Most of the men at Step One are not fighting addiction alone. Depression, anxiety, trauma, and other conditions often sit underneath the substance use, and treating one while ignoring the other is how people end up back at the start.

Step One treats substance use and co-occurring mental health conditions together, in one place, by one team. You can see the full range of what the program treats across the Treatment Programs section.

Addictions Treatment
Individualized treatment for the substances most often driving admission — from alcohol and opioids to stimulants and polysubstance use.

Alcohol

Heroin

Fentanyl

Rx Opioids

Methamphetamine

Cocaine

Benzodiazepines

Marijuana

Polysubstance

Mental & Behavioral Health Treatment
Concurrent care for the conditions that so often sit underneath substance use — diagnosed and treated by the same clinical team.

Depression

Anxiety Disorders

PTSD & Trauma

Bipolar Disorder

Mood Disorders

Personality Disorders

Psychotic Spectrum Disorders

residential treatment center
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For Families and Referring Professionals

If You Are the One Trying to Get Him Help

Some of the people reading this do not need a bed. You are a wife, a mother, a case manager, a hospital discharge planner, or a probation officer trying to move someone into a program before the window closes again.

Step One accepts referrals from families, hospitals, detox facilities, behavioral health providers, EAPs, and the court system, and the admissions team will walk you through what happens next. Call the admissions line and you reach a person who has had this conversation before.

Families

Hospitals & Detox

EAPs & Courts

Behavioral Health

CHECK YOUR BENEFITS

Get to Know Your Options

Send us your insurance details through the verification form, or connect with our admissions team directly. We’ll look over your plan and walk you through exactly what it covers, spelling out any costs up front. If your benefits do not go far enough, we’ll talk through private pay and whether the Recovery Access Sponsorship Program can help close the gap.

Contact Admissions