Admissions accepts calls from families, hospitals & referring professionals
A licensed behavioral health residential facility for men who have detoxed before and watched it slip away. Getting clean was never the hard part. Staying that way is, and that is what Step One is built for.
Welcome
Step One Behavioral & Residential is a licensed Behavioral Health Residential Facility in Phoenix, Arizona, serving adult men eighteen and older. The program runs around the clock across 51 beds and combines supervised residential care, individual and group counseling, case management, and nursing oversight into a daily structure built to hold past the first sober week.
For more than twenty-three years, beginning as a halfway house for men facing homelessness and addiction, this organization has done one thing well: help men build a recovery that is still standing after they leave.
Supervised residential
Individual & group counseling
Case management
Nursing oversight
Why Men Choose Step One
Step One is a nonprofit, and that decides who gets through the door. Through the Recovery Access Sponsorship Program, the organization works to keep treatment within reach for men who would be turned away anywhere that treats a bed like a product.
Success here is not a discharge date. It means back to work, back to family, and back into stable housing, because Step One was built by people who needed it to exist.
A Mission Before a Margin
As a nonprofit, every decision starts with what a man needs to recover — not what a bed can be sold for.
Recovery Access Sponsorship Program
A standing effort to keep the door open for men who would otherwise be priced out of treatment entirely.
Success Beyond the Discharge Date
Back to work, back to family, back into stable housing — because Step One was built by people who needed it to exist.
NOW ACCEPTING
Magellan
EverNorth / Cigna
Humana Behavioral Health
Aetna
Optum
Carelon
In-network contracts are in progress with the following AHCCCS health plans:
Testimonials
Posted on Google ellen holguinTrustindex verifies that the original source of the review is Google. Intensive Treatment Systems was honored to attend Step One’s Open House. It was wonderful to see their facility and to connect with their team. We look forward to partnering together to provide support, resources, and services that make a positive impact in our community.Posted on Google Yasmina CarrollTrustindex verifies that the original source of the review is Google. I recently had the opportunity to tour Step One Behavioral & Residential and was truly impressed by the compassion, professionalism, and dedication of their team. The staff demonstrated a genuine commitment to supporting the individuals they serve and spoke passionately about helping their male peers build a foundation for lasting recovery and success. I was also encouraged to learn about their vision for expanding services to support women in the future. It is clear that Step One is committed to meeting the evolving needs of the community with care, dignity, and purpose. My experience was welcoming, informative, and inspiring. I would be honored to partner with an organization whose mission, vision, and dedication are so clearly centered on serving others and creating positive change. This version reads naturally, highlights their strengths, and positions you as a supportive community partner.Posted on Google Bok LundgrenTrustindex verifies that the original source of the review is Google. This is a great spot. Step one behavioral and residential really helped one of my family members when things look pretty dark. Mariah And Intake is amazing. She dealt with our family with Grace dignity and compassion. If you’re at that place and need help for you or a family member, this is a great place to start.Posted on Google Christopher RamirezTrustindex verifies that the original source of the review is Google. Mariah is an amazing Admission Specialist at Step One Recovery Center. As a longtime Case Manager and behavioral health specialist, she has helped so many individuals improve their quality of life through her knowledge, compassion, and dedication. She is well-rounded, professional, and always willing to go above and beyond to help others. Mariah responds quickly, genuinely cares about the people she serves, and works hard to ensure they receive the support they need. Her commitment to helping others makes a lasting impact, and Step One Recovery Center is fortunate to have her on their team.Posted on Google Melissa GonzalesTrustindex verifies that the original source of the review is Google. Step One Behavioral and Residential Program in Phoenix is an outstanding organization that truly goes above and beyond for individuals struggling with addiction. From the moment you interact with their team, it’s clear that their mission is centered around compassion, accountability, and genuine care for every client they serve. The entire organization is built on professionalism, integrity, and a commitment to helping people rebuild their lives. They create a supportive environment where clients feel valued, understood, and encouraged throughout the recovery process. It’s rare to find a program with such a strong team culture and dedication to exceptional care. The staff are all wonderful to work with and are a true reflection of what makes Step One so special. Their passion for helping others and commitment to recovery shines through in everything they do. I’ve had the opportunity to work closely with them and have seen firsthand the positive impact this organization has on so many lives. I highly recommend Step One Behavioral and Residential Program to anyone seeking quality addiction treatment and a team that genuinely cares.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Clinical Authority
Structure without clinical depth is just supervision, and supervision does not change why a person uses. Step One pairs its residential environment with licensed clinical leadership, including Clinical Director James McCreary, LPC, and Medical Director Dr. Will Heise, supported by on-staff nursing.
Treatment draws on established, evidence-based methods, including Cognitive Behavioral Therapy, Dialectical Behavior Therapy, Motivational Interviewing, and the Living in Balance curriculum. These are the working tools the team uses to help a man understand what drives his use and what to do when the pressure returns.
President
Clinical Director (LPC)
Medical Director
Board-certified in Addiction Medicine and Medical Toxicology, Dr. Heise provides clinical leadership, quality assurance, and evidence-based care practices to support sustained recovery.
Evidence-based modalities
Cognitive Behavioral Therapy
Dialectical Behavior Therapy
Motivational Interviewing
Living in Balance
Most of the men at Step One are not fighting addiction alone. Depression, anxiety, trauma, and other conditions often sit underneath the substance use, and treating one while ignoring the other is how people end up back at the start.
Step One treats substance use and co-occurring mental health conditions together, in one place, by one team. You can see the full range of what the program treats across the Treatment Programs section.
Alcohol
Heroin
Fentanyl
Rx Opioids
Methamphetamine
Cocaine
Benzodiazepines
Marijuana
Polysubstance
Depression
Anxiety Disorders
PTSD & Trauma
Bipolar Disorder
Mood Disorders
Personality Disorders
Psychotic Spectrum Disorders
For Families and Referring Professionals
Some of the people reading this do not need a bed. You are a wife, a mother, a case manager, a hospital discharge planner, or a probation officer trying to move someone into a program before the window closes again.
Step One accepts referrals from families, hospitals, detox facilities, behavioral health providers, EAPs, and the court system, and the admissions team will walk you through what happens next. Call the admissions line and you reach a person who has had this conversation before.
Families
Hospitals & Detox
EAPs & Courts
Behavioral Health
CHECK YOUR BENEFITS
Send us your insurance details through the verification form, or connect with our admissions team directly. We’ll look over your plan and walk you through exactly what it covers, spelling out any costs up front. If your benefits do not go far enough, we’ll talk through private pay and whether the Recovery Access Sponsorship Program can help close the gap.